Vendor Due Diligence
know everything you need to about a new key
vendor, acquisition target, or business partner?
Companies bet their very existence many times on
new outsourcing firms, partners, or vendors without knowing enough about their
new partner's company and their mission critical systems.
Some of the key questions that have
tripped up relationships include:
How they prioritize and assign resources
for your needs?
What are the priorities for handling
enhancement requests or operational changes?
Do they have enough staff and resources to handle
another major relationship concurrently with yours?
Are their quality assurance processes
up to your standards?
Just as companies rely on MBAs to crunch
the financials and render an opinion on a partner's apparent
financial stability, RondoTech consultants are experts at
examining technical, support, and security aspects of a partner.
Our due diligence methodology ensures that the critical success
factors for the relationship are identified at the outset and
are then focused upon while examining the partner's firm.
We look out for your
Contact us for
the white paper Partner Due Diligence: Are They Right for Us?
Sample Project Profiles
is a Partner?
are confused about what firms may be their "partners"
vs. just a vendor relationship. There are a few
questions that help determine whether a firm is a
Is this the only firm that can
provide this product or service?
(support for your SAP ERP system)
Do you outsource daily
functions to the firm? (call center service for
onsite support scheduling)
Are there serious consequences
if that firm has an interruption in their ability to
conduct business? (parts supplier with just in time
delivery to your plant)
Are you their biggest
customer and their product is critical to your
operation? (provide a highly customized computer
application for loan processing)
If any of
these remind you of a relationship with a vendor, they
probably are a partner rather than just a vendor. Their
problems may quickly become your problem so be sure of
their capabilities, strategies, and continuity plans
before an issue exposes both of you to losses.